SquatLock Support

Need help with SquatLock or have a question about the app? Reach out using the contact below and you'll hear back from us.

Contact

Email: app.fitnesslab@gmail.com

Response time is within a few days. When reporting a bug, please include your iPhone model, iOS version, and a description of what happened.

Common Questions

How do I block apps?
SquatLock uses Apple's official Screen Time / Family Controls system. You choose which apps or categories to block from within SquatLock.

Why does SquatLock need Screen Time permission?
It's the only Apple-sanctioned way to block apps. SquatLock never sees which specific apps you picked; the tokens are opaque and stay on your device.

How does rep counting work?
SquatLock uses Apple's on-device Vision framework to count squats, jumping jacks, forward lunges, and push-ups through the front camera. No video or pose data ever leaves your phone.

Do minutes expire?
No. Minutes you earn stay in your balance until you spend them.

What's the daily grant?
A one-tap unlock of all your blocked apps for a fixed window, once per day, that resets at midnight. It's meant for emergencies, not as a workaround.

Does it work without internet?
Yes. Rep counting, blocking, and metering all run on-device. Internet is only needed for iCloud sync and subscription checks.

How do subscriptions and refunds work?
Subscriptions are managed through your Apple ID. To cancel, open the App Store, tap your profile, then Subscriptions. Refund requests must be made directly to Apple at reportaproblem.apple.com.

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